We ship orders within 1-2 business days and shipping time takes 5-7 days depending on your location.

All orders ship via UPS Ground or USPS depending on the size and weight of the package.

We ship to all States across USA.

Once your order has shipped, we will send you an email with your tracking information so you can track your package. 

If you are unable to find this email, please reach out to us.

We are committed to ensuring your complete satisfaction and stand behind our products 100%. If you encounter any issues with fulfillment, shipping, or product quality—such as an incomplete or incorrect order, or damage during transit—please contact us within five business days to initiate the return process.

Please note: We do not accept returns for reasons other than fulfillment, shipping, or quality issues.

To be eligible for a return credit, you must:

• Notify our Customer Service team within five business days of receiving your order.

• Ensure that any mistakenly sent items remain unopened, unmarked, and in a sellable condition, unless damaged in transit.

Important: Please contact us before returning any products, as we cannot accept unauthorized returns.

If you need to initiate a return, reach out to us via email or phone, and we’ll guide you through the process.

Quality is our top priority.  

Qd balance ensures that our supplements:

All manufacturing is done using FDA Registered cGMP Labs located within the US.

Each raw material and each product goes through extensive testing.  

All processing and manufacturing is done in isolated production rooms (clean-rooms).

Comprehensive standard operating procedures are used to determine every facet of the process. 

cGMPs (Good Manufacturing Practices) meet or exceed FDA guidelines for dietary supplements.

Only the highest quality sources for raw materials are used.

Everything listed on the label is present in the capsule, tablet or powder.  What you see is exactly what you get. 

Unless unavoidable, formulas do not contain any added wheat, gluten, corn protein, yeast, soy or dairy products. 

No artificial colors, artificial sweeteners, or preservatives are used.

Unless unavoidable, only vegetable-based cellulose, rice bran or rice flour are allowed as fillers.